Boost your Brand Safety and Trust to Enable Communication Efficiency

A Truecaller Verified Business Caller ID experience aids businesses to manifest themselves as a verified caller by letting their users know who is calling them via brand name, logo, verified badge & industry tags. This ensures a process of building brand trust among your customers to bridge the gap between a genuine and fraudulent caller for improved customer service with better response rates.

How does Softphone Solution work with WebRTC & MPLS?

WebRTC (Web Real-time Communications) is an open-source standard, that businesses can embed into web-based applications with the same contact center features for inbound/outbound calls. More suitable for the remote workforce as it works on laptop/desktop/mobile devices.Softphone Solution

Improve Your Customer Call Pick-Up Response Rate via Mobile Number

A cloud-based virtual mobile number CLI (Calling Line Identity) enables businesses to place outbound calls to their customers that display the 10 digit mobile number thereby improving the call-pick ratio leading to improved leads generation process and ROI.

Automate Engagement for Customers to Connect with your Business

The click to call solution is a real-time-based calling widget that can be configured on a website/mobile app for customers to reach a business to get connected instantly. It aids businesses to allow their customers to reach their sales and support just by submitting their contact number to get a call back within seconds.

Enhance Customer Experience Using Verified Calls by Google

The verified calls by Google allow you to display your brand name, logo, the reason for calling and a verification symbol even before your customer answers the call.

Customize Your Automated Outbound Calls

An automated calling solution is a process that enables recorded voice interaction with the caller without human intervention. It enables businesses to place concurrent automated outbound call blasts to their target customers.

Build Brand Identity with Toll Free Number

Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers for query resolution, upcoming promotions or events.

Advanced Missed Call Solution to Optimize Marketing Campaigns

A missed call solution aids businesses to call back their customers who gave missed calls on their business numbers. The call is processed via auto-dialer, connecting the target audience with either an automated IVR message, a voice bot or a live agent.

Lead Management Solution To Serve, Engage and Retain Customers

The Tentacle lead management software enables businesses to automate the lead generation process to capture customer inputs and nurture potential prospects to strengthen the entire sales process. Followed by which customer service support agents or telecallers can contact customers anytime anywhere.

Prioritize your Customers Privacy with our Call Masking Solution

Call Masking or Number Masking is an advanced data protection measure established to ensure the privacy of the agent and the caller’s personal details. Facilitate a seamless connection of two on-call entities without the disclosure of phone numbers. Ensure trust & data security of your client and customer interactions.

Smart Multi-level IVR Solutions for your Business

IVR stands for Interactive Voice Response and is an automated Call Management Solution. IVR initiates interaction with customers with a personalized greeting while offering a category of menus to select the desired query.IVR Solution

What is a Virtual Number?

A Virtual Number is a cloud-based number used for routing incoming customer calls to the preferred agents as per customer queries.

What is a Cloud Contact Center Solution?

Ensure a seamless customer experience with minimal investment to streamline complex business communication on a robust Cloud-Based Call Center Solution.